ISO 9001 Quality Manual
While the 2015 edition of ISO 9001 does not require a quality manual, it leaves the decision to the organization.
In previous editions, where a manual was required, many organizations just replicated the standard. Leaving aside that this was a copyright violation, it was a useless document. It couldn’t be used by the organization, employees, customers, or auditors.
How then can a manual be a document that is useful? The organization can document the description of its processes their scope and policies within the manual.
If the organization describes the sequence of the processes, a manual can be as simple as a process diagram.
A process diagram version of documentation provides a number of benefits: Allows an employee or employee team to eliminate non-value-added activities, is easy to follow and understand (especially for employees who are visual), can easily be provided to customers and auditors, ensures that all requirements are addressed, and allows the organization to easily follow Plan-Do-Check-Act cycle.
Notice that I wrote “an employee or an employee team.” When everyone in the organization is involved in the development of the process diagrams, they feel that they own the documents and know them completely. It becomes easier to address risks and implement micro-improvements.
With IQC – the ISO Professionals, you’ll get all of the information and the proper training that you need to go on with the industry you are in! Here are the ISO Standards we can help you with:
- Asset Management ISO 55001
- Automotive Core Tools
- Automotive IATF 16949
- Body Armor BA 9000
- Capability Maturity Model Integration
- Counterfeits AS6081
- Energy ISO 50001 and SEP
- Environmental ISO 14001
- Ethical Sourcing SQFI
- Facility Management ISO 41001
- Food Safety Modernization Act FDA FSMA
- Food Safety ISO 22000
- Forestry SFI ATFS
- Gluten-Free Certification
- Info Security ISO/IEC 27001
- International Traffic in Arms Regulations, ITAR
- IT Service ISO/IEC 20000-1
- Laboratory Accreditation ISO 17025
- Medical Devices ISO 13485
- Occupational Health and Safety Management System
- Packaging ISO 15378
- Quality ISO 9001
- Responsible Care RC14001
- Supply Chain ISO 28000
- Telecommunications TL 9000